Privacy Policy for GeMXX Solution
Effective Date: 29-03-2025
At GeMXX Solution, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, particularly those related to the GeM (Government e-Marketplace) Portal and Rites Assessment Services.
1. Information We Collect
We may collect various types of information to provide you with our services, including but not limited to:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Business Information: Company name, business address, GST number, and other related information.
- Service-Related Information: Details regarding the services you request, such as GeM registration data, assessment reports, and other relevant documents.
- Financial Information: Payment details, transaction history, and billing information.
- Technical Data: IP address, browser type, operating system, and other technical data when you visit our website or use our online services.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To process your requests, register you on the GeM Portal, perform Rites assessments, and deliver the services you require.
- Communication: To send you updates, confirmations, invoices, and other essential communications related to our services.
- Improvement of Services: To analyze and improve our services, enhance user experience, and develop new services.
- Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as IT support, payment processors, and legal advisors. These providers are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their functions.
- For Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a court order, subpoena, or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Retention of Information
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
You have the following rights concerning your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Objection: You have the right to object to the processing of your personal information for certain purposes.
To exercise any of these rights, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GeMXX Solution
D – 82, Jan Path, near Lazzej Hotel, Block A, Nirman Nagar, Brijlalpura, Jaipur, Rajasthan 302019
info@gem-portal.com
+91-8209220694